A Positive Workplace Culture - The Business Goal
It’s evident in this new world, ‘Working Together’ to achieve ongoing business results, that employers, business leaders and managers must take steps to help employees undertake their day-to-day tasks, by providing a positive workplace culture that allows them to perform at their best in a somewhat disconnected workplace environment.
Employees working remotely require more connection and indifferent leadership in this working environment can lead to disharmony and may cloud an employee’s understanding of where they fit within the business, leading to a sense of no direction, how to advance or how to reach their full potential. The most likely outcome….an unhappy employee resulting in possible wellbeing issues, that may now require internal or external support to manage their welfare!
In this new workplace environment, it’s crucial to understand what a “Positive Workplace Culture” looks like, how you achieve it and how you sustain it!
Creating a “Positive Workplace Culture” just doesn’t happen, it’s something that is aligned with the direction and the results a company wants to achieve underpinned by its Values, and supported by HR Policies and Leadership.
If an over-arching desire is to re-evaluate your workplace culture now, company leaders must focus on business goals and how a ‘Cultural Shift’ in behaviour and leadership will achieve a positive outcome.
So, what steps can be taken to create a positive workplace culture?
- Evaluating the company processes on induction and how you set clear expectations of performance and behaviour from the start of their employment
- Understanding how your workplace culture look now; is it the desired culture or needs improving/adjusting
- Defining the values and the strategic direction of the company
- Review how you communicate internally and externally – again, set appropriate expectations of respect, courtesy, responding in a timely manner
- What you are communicating to the business – What’s important?
- Change behavioural attitudes at an individual level
These questions and others must be considered and answered; however, it is vital you have “Buy in” from management and employees.
So, how do you achieve this in an environment where staff are now more often working remotely?
‘Effective Communication’ is the key and is not to be understated!
Providing a consistent and persistent message around employee work expectations and respect for one another, whether it be working remotely or in the office together, will help reduce conflict and promote harmony in the workplace.
When communicating through policy and leadership, work towards;
- Clearly communicating, your desired behavioural expectations especially when working in a disconnected workplace environment, leaving no room for misinterpretation.
- Focusing on the importance of team’s and working together – Impress upon teams and individuals that they are a part of a process helping one another to deliver an end result.
- Communicating to individuals and the whole team where the ‘Pinch Point’ workloads are.
- Understanding that your manner might be perceived differently communicating via email or phone than when you are standing in front of your colleague relaying the same message – body language plays a significant part in this.
- Outlining the ‘Why Factor’ to staff and colleagues.
- Becoming a little more patient.
- Getting to really know your staff and colleagues. Have an understanding of their interests
- Concentrating on individual wellbeing
- Communicating regularly, business objectives and recent achievements and the positive impact teams or individuals are having on the desired result.
Some older HR policies may not contain those elements of behaviour you expect from your staff working within a remote environment. Reviewing your HR policies should be a priority to ensure that your behavioural expectations working within this new environment more often are clearly communicated.
In an ever-challenging environment where employees are disconnected from one another, it’s incumbent on senior leaders to coach their management teams to set the standards of behaviour and understand that their leadership style/approach will make the difference creating a positive workplace culture where people are;
- Better Informed;
And importantly, connected to each other and the business!
There are ways that companies can work towards achieving a happy and healthy workplace and Standard Candle HR with their knowledge and expertise can help you take the right path.
Our recent ‘Workplace Webinar’ can be viewed on our website that may provide further insights for you to consider as you move forward. Please do not hesitate to call us on 1300 620 100 or enquire through our website if you need any assistance at all.