Having Leadership, Development and Behavioural training programs in place no doubt will prevent conflict arising on a larger scale as people have an understanding of how to relate to each other much better….but nonetheless conflict may still arise.
When it does, taking some simple steps to immediately resolve workplace conflicts will prevent them from escalating!
Knowing what action to take and how to proceed with it, is of course critical to the outcome. Having the confidence to take action and understand key elements of the process so as not inflame the situation is of equal importance!
Our knowledge of the mediation process is extensive and this experience provides us with a complete understanding of how sensitive and complex conflict can be.
We know that an independent party can be invaluable in these circumstances. We help by quickly establishing where the real issue(s) lie, then guide and support those people involved by delivering key elements of the Mediation process to achieve the best outcome for all parties.
If you require any assistance with conflict resolution then please contact us at Standard Candle. We have the expertise to help.